Disney acknowledges MyMagic+ ‘challenges’ in video to Cast Members

George A. Kalogridis, President of Walt Disney World Resort, acknowledged “challenges” that have come with the MyMagic+ rollout in a recent video shown to Walt Disney World Cast Members.

Kalogridis compared the rollout of MyMagic+ to the opening day at Magic Kingdom, where Disney faced several major “challenges” that made opening day a rough day for Disney.

“The takeaway is that we have faced and overcome more challenges than I can count throughout the history of this resort. We have risen to the challenge each time by simply putting the guest first, having a great attitude, staying flexible and working together,” Kalogridis said in the video.

 

 

 

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